Welcome

Frequently Asked Questions

  • Please review these frequently asked questions, with corresponding answers. Should there be additional questions after review of the following, please feel free to contact Community Management Concepts of Jacksonville, Inc. at 904-367-8532.

 
Q. Will all orders for resale/lender/appraiser information and all documents be ordered online?
A. Yes. The new automated system will completely replace all direct ordering via phone/fax/mail.
Q. What information will I need to order products and services as a user in the system?
A. Every user should provide a credit card (personal or corporate) so that products and services, which require pre-payment, can be ordered and delivered without delay. Please note that if a user desires to pre-pay by check ("check in advance" option), in lieu of using a credit card, the order processing will not begin until the check has been received.
Q. Will my credit card information be confidential and protected?
A. Yes.
Q. What if a user needed a "custom form" completed, such as a specific lender form, which may not match (exactly) the format of the report/form provided through the automated system?
A. Custom lender forms can be completed for an additional fee.  When ordering a Mortgage/Lender Questionnaire, please select the Custom Lender Questionnaire add-on option when placing your order should you need a custom form completed.
Q. What products or services do I need to order when completing a resale transaction?
A. The Resale Disclosure Package is designed to meet the specific requirements of the State Statutes that regulate resale disclosure for Condominium and Planned Unit Developments.